Reliable Intruder Alarm Maintenance in Sudbury

Keeping your home secure is essential for your wellbeing. Especially when your security system has been protecting you for nearly two decades! Annie, a homeowner in Sudbury, trusts us to do the regular maintenance of her intruder alarm system. Despite its age, Annie’s alarm continues to function reliably, thanks to our diligent scheduled servicing.

Identifying Communication Faults

Annie’s intruder alarm was experiencing frequent communication failures, causing unnecessary disruptions. While not urgent, these issues needed addressing to ensure the system’s reliability.

On-site Analysis and Custom Solution

During this maintenance visit, our engineer discovered the source of the problem: a malfunctioning Power Line Adaptor (PLA). This fault was disrupting communication between Annie’s alarm system and the monitoring centre.

Efficient Solution Enacted

We replaced the faulty Power Line Adaptor, restoring the system’s communication capabilities. This straightforward repair allowed the alarm to signal correctly. Restoring functionality and helping to prevent any security breaches.

Ensuring Functionality with Quality Equipment

The Power Line Adaptor is crucial to the alarm system. It allows reliable communication with the monitoring centre and subsequently the authorities in an emergency. Also, it reduces the likelihood of false alarms.

Trustworthy Accreditations

As an SSAIB accredited company for Intruder Alarm and Visual Surveillance Systems (VSS), we guarantee adherence to the highest standards of security and reliability. Our services always align with industry regulations, as per our SSAIB accreditation. You can view our credentials on the SSAIB website.

Positive Customer Experience

Annie was pleased with the service, remarking:

“Very happy with the service I receive from you – am amazed that the system I had installed nearly 20 years ago is still functioning well and this is due to the service it has received from you over the years.”

Enhancing Security Reliability

The installation of the new Power Line Adaptor not only resolved the communication issues but also improved the system’s overall dependability. Annie’s security alarm now performs optimally, providing her with the peace of mind she deserves.

Contact Us Today

If you’re facing issues with your security system, ensure your home’s safety with our expert maintenance services. Contact us today – 01702 467850 – to arrange a service and keep your security system operating in peak condition.