Alarm Monitoring Services
Eastern Security offers a high-quality alarm monitoring service with our partner Southern Monitoring. This service is completely compliant with Police rules, meaning they will attend should your alarm be triggered. In brief, compliant with Police rules means:
- Eastern are SSAIB approved for installation and maintenance of Burglar Alarms and CCTV
- Our monitoring service is from Southern, who are NSI Gold approved
- The alarm can then be registered with the local Police. A URN (unique reference number) is provided.
The Police will not recommend specific companies but advise that you should use approved suppliers. To check a security company is approved you need to visit the SSAIB and NSI websites – we encourage you to do this.
How much does alarm monitoring cost?
How much would you expect to pay to have someone watching over your home when it was empty? And as you and your family slept soundly? Somewhere in the region of a security guard’s salary? A lot of people think the price of alarm monitoring puts it out of their reach but…
We have some VERY good news! Eastern’s monthly alarm monitoring fees start at less than the price of:
- a takeaway pizza meal, or
- a manicure, or
- a round of golf
That’s the best value peace of mind you’ll find anywhere. Fill your details in the form at the side to get your personalised quote today!
GET YOUR MONITORED ALARM QUOTE
Police Rules – will they respond to my alarm?
The MET report that nationally 92% of intruder alarm calls are false!
To ensure they respond to only genuine calls, the Police force work to strict rules created by the National Police Chiefs’ Council.
First, they categorise alarms into two types:
- Remote signalling (monitored) alarms worthy of automatic response
- and the rest:
- Audible only alarms
- Hybrid alarms – audible and automatic dialling
- Alarms from non-compliant companies or monitoring stations
Type A alarms are installed, maintained and monitored by approved companies. The Police will respond with the assumption that a crime is taking place.
Type B alarms have no guarantee of Police response! To attend, the Police require supporting evidence of a crime taking place – a call from a member of the public at the scene.
The likelihood is that no-one will bother to ring Police and report an alarm going off. Think about it – when was the last time you did?
Second, they look at the number of false alarms from a particular property.
False Alarms – The Implications
Police resources are tight so, in order to keep your URN and response to your monitored alarm, maintenance is a must. Badly maintained and neglected alarms cause false alerts that waste time and money.
The consequences of breaking these Police rules are:
- 2 false calls in a rolling 12 months – the Police will write and advise remedial action
- Failure to take remedial action – total loss of URN and automatic Police response
- 3 false calls in a rolling 12 month period – total loss of URN and automatic Police response
How do alarm monitoring services work?
Your alarm sends a signal when it’s activated. This signal goes to an Alarm Receiving Centre that is available 24/7/365. It’s like having a security guard that never takes lunch breaks or holidays! See our graphic below for the full sequence of events…
Why should you choose Eastern Security Ltd for alarm monitoring in London and Essex?
Eastern Security Ltd are SSAIB accredited. This means we comply with Police policy across the board for security system maintenance and alarm monitoring. We also meet the ACPO policy requirements for monitored alarm systems
It’s your guarantee that you can trust us completely. We can
We’re based in Southend-on-Sea and work all over Essex and into London. Our engineers are highly trained and qualified. They’re also polite and tidy as they work – just check our reviews!
Even if we didn’t install your alarm, get in touch with our team and find out if we can take over the maintenance and monitoring.
Just fill out the form below and one of our friendly professionals will get back to you ASAP!